Explaining UX teams and what they do is a topic I’ve discussed often in my career. During those conversations, I’ve found this quote helpful: “UX is an emergent outcome of cross-functional work. It is not what some department does.” —Peter Merholz Most organizations in modern companies are staffed
As you may know, I recently left Weight Watchers, where I was the Director of Product Design. So before I forget about the incredible progress we made, I want to say a few words about the organizational changes we kicked off in the past year. Weight Watchers is still in
As businesses increasingly understand the value of design and accordingly invest in larger design teams, it makes sense that they'll also invest in resources to make those teams productive and successful. DesignOps, short for Design Operations, is that resource, and in my experience, it makes sense to hire